Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack
Heat+Cold Pack

Heat+Cold Pack

$79.00
Colour

Our sumptuous stonewashed linen Heat+Cold Packs are filled with calming dried lavender and NZ grown flaxseed, and are a natural way to ease pain, tension and provide comfort.

Warm or chill for therapeutic relief.

The raw cotton cord handles don't get too hot or freeze, and allow you to easily target neck, shoulder, lower back, knee and other joint pain.

Choose from 7 colourways.

A premium version of what are also known as Wheat Bags / Wheaties.

The triple chamber design distributes the fill beautifully and the cotton cord handles do not get hot and make it easy to target the area needing relief.  

Breathe in the calming lavender scent.... bliss.

Lovingly crafted by us in our Auckland workroom, using environmentally responsible materials including Canterbury grown flaxseed.

Approximate measurements: 45cm (excluding handles) x 14cm.

  • Deeply Relaxing
  • Therapeutic Hot or Cold
  • Calming Lavender Scent  (you can choose lavender free option)
  • Cotton cord handles allow for easy handling and direction of heat / cold
  • Triple chamber design distributes the fill beautifully
  • Made From Premium Natural Materials
  • Crafted to last, in our Auckland workroom
  • Non-toxic, Chemical & Allergen-Free
  • Plastic-Free Packaging

Spot clean only with a damp cloth. DO NOT wash or get wet.

If your Natural Heat+Cold Pack gets wet, dry it immediately (dehumidifier is best) or air dry in the sun.

DO NOT heat in the microwave if wet.

We only use the best materials sourced through specialist NZ businesses.

The Natural Heat Packs are handcrafted from these local and imported materials:

Heating
Use microwave only. DO NOT use a gas or electric oven.

Microwave heating times will vary due to appliances. Add a mug of water next to the product when heating.

The water provides hot moisture which is absorbed, preventing the flaxseed and linen from overheating and burning. Ensure the Heat Pack can rotate freely on the microwave turntable. Heat in a clean microwave for 120 seconds. This should make it hot enough to be comfortable, but non-burning temperature. You may warm it further in 30-second increments until the desired temperature is reached.

Cooling
Pack your Heat+Cold Pack inside a clean plastic bag (provided during shipping) and place in the fridge or freezer for a minimum of 2 hours. It will not become an ice block if you leave it in the freezer for an extended time. Remove from the bag and apply directly to skin.

Enjoy free NZ shipping on orders over $150.

For a full list of our shipping rates click here.

We ship across New Zealand and over 100 countries throughout the world using Aramex, NZ Post, FedEx and other specialist freight partners.

Pickup available at Kind Face Workroom: Mon - Fri, 9am - 4pm (except stats). 

We do believe in the saying “the customer is always right”, and we wouldn't be living up to our 'Kind Face' name if we didn't support you if your items do not live up to your expectations and you feel you will not get the intended value from your purchase. Click here to view our refund policy.

Made by us

Designed and lovingly crafted in our Auckland workroom where people and planet come before profit

Lavender

Infused with aromatic and calming lavender

Hot Or Cold Therapy

Can be chilled or heated for therapeutic relief

Deep Relaxation

Helps to relax, soothe and revitalise you

Stonewashed Linen

Stonewashed linen is a luxurious and versatile textile known for its exceptional softness and unique texture. Its remarkable breathability and moisture-wicking properties ensure comfort in various climates, while its durability guarantees long-lasting use.

Our Turkish stonewashed linen has been awarded the STANDARD 100 by OEKO-TEX® certificate - this means it is completely free from harmful chemicals and safe for human use. To attain Oeko-Tex Standard 100 certification, the fabric has been tested and certified to be free from harmful levels of more than 100 substances known to be harmful to human health.

NZ Grown Flaxseed

These small, smooth seeds are grown in the Canterbury region and offer a unique blend of tactile comfort and gentle pressure. Their pliable nature conforms seamlessly to the contours of your face, providing a soothing and therapeutic sensation. 

You might know the seed as 'Linseed' - Flaxseed and Linseed are the exact same thing. Confusion around these two names stems from the two big English-speaking countries. In the UK, they alternate between linseed and flaxseed, while in the United States and Canada, both are referred to as flaxseed. We choose to call them flaxseed.

Dried Lavender Flowers

Use of lavender dates back centuries as a natural remedy for promoting restful nights and reducing sleep-related woes. Our carefully crafted range harnesses the calming essence of lavender to promote relaxation, helping you drift into a peaceful night's sleep while alleviating stress and anxiety.

We try to source 100% of our dried lavender flowers from NZ growers but have to supplement this with imported lavender sourced through a New Zealand natural ingredients specialist.

 

FAQs

We think the world should be focused on sustainability and leave out the nasty stuff like plastics, synthetic fibres and feathers where you just don't know how they were produced or what they contain. That’s why we use natural materials to create our product line and partner with New Zealand businesses to source them.

We are raising the standard of manufacturing and low-impact supply chains to create quality products that enhance your lifestyle and help keep the planet beautiful.

All of our products are proudly manufactured in New Zealand.

You are welcome to visit our Factory Shop and Workroom, Monday - Friday: 9:00am - 4:00pm. We're located at 148 St Georges Road, Avondale, Auckland.

Kind Face products are available at a growing number of selected stockists throughout New Zealand. Click here to see our full list of stockists.

Customer Reviews

Based on 13 reviews
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N
Nancy Shuker (Auckland, NZ)

The assistance I received from Chris when buying the heat pack was wonderful. Am looking forward to
using it when the weather turns cooler.

C
Charlene Da Silva (Wellington, NZ)
Great product

Great heat pack, smell really good. Easy to use/heat. Did not use as cold yet. And always very practical as it has handles!

G
Gillian Sciascia (Auckland, NZ)
LOVING KIND FACE

I love my Natural Heat Pack it smells & feels beautiful.
Would Highly recommend purchasing one.
Every home NEEDS one. Thank-you so much

F
F. (Masterton, NZ)
Fantastic Heat pack

The best one I’ve ever had, nice and long so fits around lumber area /lower back, very useful for cold days and sore muscles to tuck in track pants while at home, aswell as back use and legs, an all body parts purpose heat pack. The stitching secured the internal fill nicely unlike other brands that aren’t even fill and move about.

Hi Fernie. Thank you for taking the time to post your feedback and we are thrilled you find the features of Natural Heat Pack useful, and an improvement on other heat packs you have experienced :) Chris

S
Suzanne O'Leary (Auckland, NZ)
Great service - beautiful fabric and well made

Despite L4 my order arrived very quickly. I love the beautiful fabric - it just feels like great quality and the masks and heat packs are really well made.